Amanda Jordan-Smith

Customer Service Representative

Ask Amanda Jordan-Smith her favorite part of working for Jefferson Insurance Group and she’ll sum it up in one word: relationships. As a customer service representative for the agency, Amanda most enjoys fostering the relationships the agency has built with clients throughout the  years.

With a focus on Medicare clients and those enrolled in individual and group health insurance, she sees her job as consistently going above and beyond in all facets of service to ensure that each client’s unique needs continue to be met – now, and in the future.

Amanda earned her bachelor’s degree in communication sciences and disorders from Appalachian State University.  She joined Jefferson Insurance Group in 2013, and became a licensed insurance agent in 2014. When Amanda and her husband aren’t busy watching their two daughters participate in extracurricular activities, they enjoy spending their weekends at the family’s cabin in Virginia or cheering on the Wolfpack in Raleigh.